Q. Are there any ways to contact Customer Support in game?
A. You can also easily contact our Customer Support within the game. If you have a feedback to share, please submit an inquiry by following the below steps!■ How to submit an inquiry1. Access the game > Click menu on the right upper corner > Click Options > Go to Accounts and Support > Click Customer Center2. Select the content you want to inquire among the inquiry categories3. Fill out all necessary details and submit your inquiryOur customer support is always open.
Q. I cannot download or launch the game
A. The problem may occur when the network environment is unstable or the OS version doesn’t meet the minimum specifications.It may occur also when there is not enough space in your device memory(RAM).Please try the step below at the stable network environment.■ How to get additional device memory1. Clear data and cache in installed Apps in your device.- Tap on [Settings] > [Apps and Notifications] > Tap on installed Apps > [Clear Cache] > [Clear Data]※ The steps may vary device to device.2. De
Q. How do I link my accounts to my Comix Breaker account?
A. You may link Comix Breaker to your accounts depending on your device.- Android: Google, Facebook- iOS: Google, Facebook, Apple IDFor guest accounts that are not linked to other accounts,please note there is a chance of game data loss when changing devices or reinstalling the game.To ensure the game data of our Adventurers are secure, please link your accounts if possible.■ Android1. Signing in with Google/Facebook upon starting the game- Access the game > Click menu on the right upper corner
Q. Payment was made for a purchase but item(s) have not been received
A. For purchases in which the purchased item(s) were not received, we can assist with ensuring the delivery of the item(s) or a refund of the purchase.As the procedure differs depending on the device used for the purchase, please kindly contact our Customer Support and advise the below details,so we may follow up with the proper procedure.■ How to submit an inquiry1. Access the game > Click menu on the right upper corner > Click Options > Go to Accounts and Support > Click Customer Center2. Sele
Q. My linked account disappeared
A. Unfortunately, Comix Breaker is unable to verify the status of your Google, Facebook, or Apple accounts.Please kindly contact their support team separately.
